Terms of service

 

FAM Collective™ — Terms & Conditions

 


Welcome to FAM Collective™, a luxury marketplace committed to delivering authenticated, high-quality goods sourced from our global network of verified partners. By accessing or purchasing from our website, you agree to the Terms & Conditions below.

 

 

 

Use of the Website

 

 

  • You must be at least 18 years old to purchase.

  • All product images, descriptions, and content on this site remain the property of FAM Collective™.

  • Unauthorized reproduction, distribution, or use of our assets is prohibited.

 

 

 

 

Product Information

 


We ensure that product descriptions, dimensions, materials, and photos are accurate.

However:

 

  • Minor color variations may occur due to lighting or screen display.

  • Outlet-sourced items may have natural variations or packaging differences.

  • Prices may change without notice based on market availability and sourcing conditions.

 


FAM Collective™ reserves the right to modify listings and pricing at any time.

 

 

 

Order Processing

 


Once an order is confirmed and payment is received:

 

  • The item is reserved exclusively for the buyer.

  • Orders cannot be cancelled or modified unless covered by a policy exception.

  • Processing times vary depending on sourcing location.

 

 

 

 

Payment & Security

 


All transactions completed through our site or official payment channels adhere to secure processing standards.

FAM Collective™ never stores or shares payment details.

 

 

 

Authenticity Statement

 


FAM Collective™ guarantees authenticity for all items.

A 7-Day Authenticity Assurance applies (see full policy).


If an item is proven inauthentic by recognized third-party authenticator standards, a full refund is issued.

 

 

 

Limitation of Liability

 


FAM Collective™ is not liable for:

 

  • Delays caused by couriers or customs

  • Personal misuse, damage, or wear and tear

  • Errors due to incomplete or inaccurate buyer information

 


We deliver goods “as described” and “as presented” at the time of sale.

 

 

 

Governing Law

 


All policies and transactions follow Philippine law unless otherwise stated.